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To help you get quick answers to any questions you have, we have put together answers to some of our most frequently asked questions.
If the information you need is not included below, please get in touch with us and we’d more than happy to help.
No, we can work with you to create a sketch design.
Let us know the purpose and environment of use and we’ll advise on mascot types (eg. animal vs. structural object) and send examples, to move towards creating your unique design.
That’s fine, we are used to working from a range of supplied designs – even winning entries in children’s design competitions!
Yes, mascot costumes provide an ideal opportunity for branding and the design will reflect the best positioning.
Eps is the ideal format. Jpegs and other file types are usually OK – all files need to be supplied as high res as possible!
The ownership of the design transfers to you after the successful completion by us of the mascot manufacture project.
Yes, but our minimum order is just one!
No, all of our mascots are bespoke and made to order.
This varies on design but typically 10-15 kg.
Think about the height of your performer; the costume will allow some flexibility on this. We’re also happy to advise you, based on the design, where it will be used, the size of doorways, and transporting it.
We can add extra ventilation and provide options such as head fans and cool vests.
Typically, 6 -8 weeks, excluding delivery.
Yes, we have a dedicated cleaning and refurbishment department.
For UK clients, delivery is included within the mascot manufacture cost quoted. For overseas clients, we can provide delivery quotes.
